July
10, 2012 -- Oregonians who have long-term care insurance now have the
right to have their claims paid promptly and to appeal an insurance
company decision to deny benefits.
The
changes are due to a 2011 law that became effective for people who buy
new policies starting July 1, 2012. For those with existing policies,
the law is effective when their policy renews, meaning it will be phased
in over a year’s period.
“Consumers
with long-term care insurance policies have not had the same
protections as consumers with other health insurance claims, yet they
are some of the most vulnerable Oregonians,” Oregon Insurance
Commissioner Lou Savage said.
“Now,
people with long-term care insurance or their representatives can more
easily challenge claim denials or delays, which are the most typical
complaints we receive,” Savage added. . . . . (more)
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