A Letter to Kaiser-Permanente

I was trying to find out how to get to your Skyline clinic in Salem and was thrilled to (eventually) find a link to public transportation information -- except that all it did was dump me back at the Cherriots website where I started!! Not even a hint about which route would actually go near the clinic.

The equivalent for driving instructions would be directing people seeking information on how to find you to an Amazon.com listing for a Rand-McNally Road Atlas with no other assistance.

You get one point for at least considering that there might be people who want to or must use public transit, but you lose points for such a thoughtless and care-less effort.