Good advice for citizens: Establishing the performance-target ethic

How can citizens determine whether their government is performing well?

One way is to compare its current performance with past performance, but this has some obvious shortcomings.

Another way is to compare its current performance with that of similar agencies in similar jurisdiction. This approach, however, also comes with some flaws.

Another possible approach is to compare a jurisdiction's or agency's performance with the targets it has set for itself. For this to work, however, public officials will have to accept the responsibility for setting such targets.

Consequently, Bob has focused the November issue "On why citizens need to establish The Performance-Target Ethic." You can find it at:

http://www.hks.harvard.edu/thebehnreport/November2008.pdf